TraumaCare Clinic S.L., the party responsible for this website (hereinafter, the “CONTROLLER”), makes this document available to users in order to comply with the obligations laid down in Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), and to inform all website users of the terms and conditions of use.

Any person accessing this website becomes a user and undertakes to strictly observe and comply with the provisions set out herein and any other applicable legal requirements.

TraumaCare Clinic S.L. reserves the right to modify any information appearing on the website without any obligation to give prior notice or inform users of such changes; publication on the TraumaCare Clinic S.L. website shall be deemed sufficient.

1. Company Details

Registered company name: TraumaCare Clinic S.L.
Trading name: TraumaCare Clinic
Spanish Tax Identification Number (NIF): B72679517
Registered address: C/ Arrecife 1, 03185 Torrevieja, Alicante, Spain
Email: admin@traumacareclinic.com

2. Purpose

Through this website, we offer users access to information about our services.

3. Privacy and Processing of Personal Data

Where access to certain content or services requires users to provide personal data, they undertake to ensure that such data is truthful, accurate, authentic and up to date. The company will process such data by automated means as appropriate to its nature or purpose, in accordance with the terms set out in the Privacy Policy.

4. Intellectual and Industrial Property

Users acknowledge and accept that all content displayed on the website, particularly designs, texts, images, logos, icons, buttons, software, trade names, trademarks and any other signs capable of industrial or commercial use, is subject to intellectual and industrial property rights. All trademarks, trade names, distinctive signs and intellectual and industrial property rights in the content and other elements included on the website belong exclusively to the company and/or third parties, who hold the exclusive rights to use them commercially. Accordingly, users undertake not to reproduce, copy, distribute, make available to the public, otherwise communicate publicly, transform or modify such content and shall hold the company harmless against claims arising from a breach of these obligations.

Access to the website shall under no circumstances imply the waiver, transfer, licensing or assignment, in whole or in part, of any such rights, unless expressly stated otherwise. These General Terms of Use do not grant users any rights to use, alter, exploit, reproduce, distribute or publicly communicate the website and/or its content other than those expressly provided for herein.

Any other use or exploitation of such rights shall require prior, express authorisation specifically granted by the company or the third-party rights holder concerned.

The content, texts, photographs, designs, logos, images, computer programs, source code and, in general, any intellectual creation on this website, as well as the website as a whole as a multimedia artistic work, are protected by intellectual property legislation. The company owns the elements comprising the website’s graphic design, menus, navigation buttons, HTML code, texts, images, textures, graphics and other content, or otherwise holds the relevant authorisation for their use. The website’s content may not be reproduced, in whole or in part, transmitted or stored in any information retrieval system, in any form or by any means, without the company’s prior written authorisation.

It is also prohibited to remove, circumvent or manipulate copyright notices, technical protection devices or any information mechanisms contained in the content. Users undertake to respect these rights and refrain from any action that might prejudice them. The company reserves the right to pursue any legal remedies available to protect its legitimate intellectual and industrial property rights.

5. Users’ Obligations and Responsibilities

Users undertake to:

1. Use the website and its content and services lawfully and appropriately, in accordance with (i) applicable legislation, (ii) these General Terms of Use, (iii) generally accepted standards of morality and good conduct, and (iv) public order.
2. Obtain all technical means and requirements necessary to access the website.
3. Provide truthful information when completing forms containing personal data, and keep such information updated so that it accurately reflects their circumstances at all times. Users alone shall be responsible for false or inaccurate statements and for any damage caused to the company or third parties by the information they provide.

In addition, users shall refrain from:

1. Using the website and/or its content without authorisation or fraudulently for unlawful purposes, purposes prohibited by these General Terms of Use, or purposes prejudicial to the rights and interests of third parties, or in any way that may damage, disable, overload, impair or prevent normal use of the services, documents, files or other content stored on computer equipment.
2. Accessing or attempting to access restricted areas or resources of the website without meeting the applicable access requirements.
3. Causing damage to the physical or logical systems of the website, its providers or third parties.
4. Introducing or spreading computer viruses or any other physical or logical systems capable of damaging the systems of the company, its providers or third parties.
5. Attempting to access, use or manipulate data belonging to the company, third-party providers or other users.
6. Reproducing, copying, distributing, making content publicly accessible by any means of public communication, transforming or modifying content, unless authorised by the relevant rights holder or permitted by law.
7. Removing, concealing or manipulating intellectual or industrial property notices or other identifying information concerning the rights of the company or third parties, or technical protection devices or other information mechanisms incorporated into the content.
8. Obtaining or attempting to obtain content using means or procedures other than those made available or expressly indicated for that purpose, or those commonly used on the internet which do not pose a risk of damaging or disabling the website and/or its content.
9. In particular, and without limitation, transmitting, disseminating or making available to third parties any information, data, content, messages, graphics, drawings, audio or image files, photographs, recordings, software or other material that:
   • Contravenes, disparages or infringes fundamental rights or public freedoms recognised by the Constitution, international treaties or other applicable legislation.
   • Encourages, incites or promotes criminal, degrading, defamatory, violent or other conduct contrary to law, morality, generally accepted standards of conduct or public order.
   • Encourages, incites or promotes discriminatory actions, attitudes or views based on sex, race, religion, beliefs, age or status.
   • Contains, makes available or enables access to unlawful, violent, offensive, harmful or degrading products, materials, messages or services, or anything otherwise contrary to law, morality, accepted standards of conduct or public order.
   • Causes or may cause an unacceptable state of anxiety or fear.
   • Encourages or incites participation in dangerous or risky practices or practices harmful to health or psychological well-being.
   • Is protected by intellectual or industrial property rights belonging to the company or third parties without authorisation for the intended use.
   • Violates a person’s honour, personal or family privacy or right to their own image.
   • Constitutes any form of advertising.
   • Contains any virus or program that prevents the normal operation of the website.

If users are provided with a password to access any of the website’s services and/or content, they undertake to use it diligently and keep it confidential at all times. Users shall be responsible for its proper safeguarding and confidentiality and undertake not to disclose it, temporarily or permanently, to third parties or allow unauthorised persons to access the relevant services and/or content. Users must also inform the company of any event that may involve misuse of their password, including theft, loss or unauthorised access, so that it may be cancelled immediately. Until such notification is received, the company shall not be liable for any consequences arising from misuse of the password, and users shall be responsible for unlawful use of the website’s content and/or services by unauthorised third parties. Users who negligently or intentionally breach these obligations shall be liable for any resulting loss or damage suffered by the company.

6. Liability

Uninterrupted access to the website, or the correct display, download or usefulness of the elements and information contained therein, cannot be guaranteed where circumstances beyond the company’s control prevent, hinder or interrupt these functions. The company accepts no responsibility for decisions taken as a consequence of accessing the content or information provided.

The company may suspend the service or immediately terminate its relationship with a user if it detects use of the website or any service offered through it that contravenes these General Terms of Use. The company accepts no liability for damage, loss, claims or expenses arising from use of the website.

Where notified of content that may cause such harm, the company shall be responsible only for removing it as soon as reasonably possible. In particular, the company shall not be liable for damage arising from, among other circumstances:

1. Interference, interruptions, faults, omissions, telephone failures, delays, blockages or disconnections affecting electronic systems due to deficiencies, overload or errors in telecommunications lines and networks, or any other cause beyond the company’s control.
2. Unlawful intrusions using malicious software of any kind or any means of communication, including computer viruses.
3. Improper or inappropriate use of the website.
4. Security or browsing errors resulting from browser malfunctions or the use of outdated browser versions. The website administrator reserves the right to remove, in whole or in part, any content or information appearing on the website.

The company excludes liability for damage of any kind resulting from users’ misuse of freely available services. It also disclaims liability for the content and information received through data collection forms, which are intended solely to handle enquiries and questions. Where unlawful or improper use of those services causes damage, the user may be held liable for the resulting loss or damage.

Users agree to hold the company harmless against damage arising from third-party claims, actions or proceedings resulting from their access to or use of the website. Users also agree to compensate the company for damage caused by their use of robots, spiders, crawlers or similar tools to collect or extract data, or by any other activity that places an unreasonable burden on the website’s operation.

7. Hyperlinks

Users undertake not to reproduce the website or any of its content by any means, including through links or hyperlinks, without the website operator’s express written authorisation.

The website may contain links to third-party websites to facilitate access to information about collaborating companies and/or sponsors. The company is not responsible for the content of those websites and does not act as guarantor or provider of the services and/or information made available through third-party links.

Users are granted a limited, revocable, non-exclusive right to link to the website’s homepage solely for private, non-commercial purposes. Websites linking to this website: (i) may not misrepresent their relationship with the company, claim that a link has been authorised or include the company’s trademarks, company names, trade names, logos or other distinctive signs; (ii) may not contain material considered distasteful, obscene, offensive, controversial, inciting violence or discrimination based on sex, race or religion, contrary to public order or unlawful; (iii) may not link to any page other than the homepage; and (iv) must link directly to the website’s address, without reproducing the website within their own site or within frames or creating a browser environment around any of its pages. The company may request removal of any link at any time, in which case it must be removed immediately.

The company cannot control information, content, products or services provided by third-party websites that link to this website.

8. Data Protection

To use certain services, users must first provide certain personal data. The company will process such data by automated means and apply appropriate security measures in compliance with the General Data Protection Regulation (GDPR), Spanish Organic Law 3/2018 on Personal Data Protection and the Guarantee of Digital Rights (LOPDGDD), and the Spanish Law on Information Society Services and Electronic Commerce (LSSI). Users may consult the company’s practices regarding personal data processing and the specified purposes of processing in the Privacy Policy.

9. Representations and Warranties

In general, the content and services offered on the website are provided for information purposes only. Accordingly, no representations or warranties are made regarding such content and services, including, without limitation, warranties of legality, reliability, usefulness, truthfulness, accuracy or merchantability, except to the extent that such exclusions are not permitted by law.

10. Force Majeure

The company shall not be liable for an inability to provide services caused by prolonged interruptions to electricity or telecommunications supplies, social conflicts, strikes, uprisings, explosions, floods, acts or omissions of government, or, generally, any event of force majeure or unforeseen circumstance beyond its control.

11. Dispute Resolution, Applicable Law and Jurisdiction

These General Terms of Use and the use of the website shall be governed by Spanish law. Any dispute shall be submitted to the courts and tribunals having jurisdiction over the registered office of the website operator.

If any provision of these General Terms of Use is found to be unenforceable or void under applicable law or as a result of a judicial or administrative decision, that shall not render the remaining provisions unenforceable or void. In such cases, the company shall amend or replace the provision with one that is valid and enforceable and that, insofar as possible, achieves the purpose and intention of the original provision.